Used their online service to request an appointment for a brake repair. They never bothered to return a call, message or anything. I phoned they answered said hold and never came back.
Good morning Mr. Pope and I am truly sorry for such a poor experience with our website and phone system. I tried our appointment link this morning and the test came straight to my email as it should; I am truly sorry that you did not have the same experience! I also went through our call logs and did not see your name but that's no excuse! Please accept my warmest apologies and feel free to give me a call at 321-453-3281. Ask for JP and I'd like to make it up to you somehow! As long as the vehicle you are looking to have worked on is an Asian or Domestic vehicle, we should be able to handle all of your maintenance or repair needs or point you in the correct direction. You mentioned Brakes and that is something we specialize in so we would appreciate it if you'd consider giving us a second chance. Again, please accept my formal apology and we hope to be able to provide you excellent service in the future! Thank you for the feedback, we will be monitoring both our website and phone systems closer in the near future. JP Snead at Inmon Automotive 321-453-3281 Have a great weekend!
- Inmon Automotive